Patient Safety and Risk Management
Copic’s Patient Safety and Risk Management programs share our learnings from four decades working in medical liability—valuable insight into the critical issues you face each day. It can even help you prevent adverse outcomes from happening in the first place. These industry-leading programs and resources are overseen by experienced physicians and registered nurses who focus on prevention, supporting providers so they can offer patients safer care and improve medicine overall. We bring insight and understanding to critical issues you’re facing every day.
In-Person and Virtual Seminars
Learning from experience is critical to improving patient safety. So our team of physicians, nurses, attorneys, and other experts share their knowledge frequently, through seminars. Other seminars focus on key issues, like communication, documentation, and legal risks. Real-world learnings (from de-identified closed claims) provide context and actionable steps. Seminars can be customizable for your organization. View a list of our Preferred Educational Seminars or our Education Catalog for a full list.
On-Demand Courses
Knowing that your schedule is challenging, we’re pleased to provide access to a growing number of on-demand courses. Most courses are CME accredited. Topics include:
Participation in seminars and courses is worth your time—and more. Eligible insured physicians and advanced practice providers can receive Copic points, which may qualify you for a premium discount.
In-Person Conferences
We like to see you. And we believe there’s great value in learning, collaborating, and networking in person. Copic hosts conferences addressing key topics in safety and risk management featuring nationally-recognized speakers. When you have Copic, there’s no registration fees to attend. You’ll gain relevant knowledge and have a chance to share best practices with your peers. Please contact Stephanie Heronema at [email protected] or 720.858.6129 with any questions. Upcoming 2024 conferences include:
Bite-Size Webinars
This educational series explores trending topics in healthcare. The following are upcoming sessions that take place 12–1pm Mountain Time:
Attendance at the live, virtual Bite-Size Webinar earns facilities and physicians 1 Copic point. Please contact Cathi Pennetta at [email protected] or 720.858.6228 with any questions or for registration information.
ACCME and ANCC Accredited
We hold accreditation from the Accreditation Council for Continuing Medical Education (ACCME) and can serve as a joint provider for activities with medical groups, facilities, and hospitals. Additionally, we've earned Approved Provider status by the American Nurses Credentialing Center (ANCC) to provide CNE activities to licensed nursing staff.
We know that incidents don’t occur on a 9-to-5 schedule. That’s why one of your exclusive benefits with Copic is our 24/7 Risk Management Hotline. Staffed by experienced physicians, the hotline means you’ll always have access to a trusted advisor in urgent, after-hours situations to offer guidance or just to listen when you need a peer who understands healthcare.
When unexpected outcomes occur, you need a plan. Copic’s innovative 3Rs Program helps physicians maintain patient communication and work toward a resolution. Recognized by The New England Journal of Medicine and Health Affairs, the program aims to preserve the physician-patient relationship and reimburse patient medical-related expenses.
Every year, Copic conducts thorough on-site and virtual reviews at insured practices and facilities. These reviews identify high-risk areas and implement best practices for improvement. They’re led by skilled nurses offering personalized support to develop policies and protocols where needed.
For more than 30 years, we’ve published and distributed Copiscope, an insightful newsletter covering current topics in patient safety and risk management. This quarterly newsletter features articles written by our physicians and attorneys with practical guidance based on claims trends and high-risk areas as well as links to useful resources.
Copic's online Resource Center is a knowledge library of educational resources, articles, podcast episodes, tools, and more. It includes downloadable items like consent forms, peer review toolkits, and risk guidelines as well as specialty-specific pages that cover topics relevant to your area of medicine.
