Ryan is a dynamic speaker, coach, and trainer with extensive experience, guides leaders, teams, and organizations to unprecedented greatness. Specializing in leadership development, team strengthening, and cultivating a culture that enhances communication, engagement, and innovation, Ryan is dedicated to unlocking the full potential of individuals and teams.

Dr. Bouda, FACP, is a highly accomplished physician, experienced flight surgeon, and visionary leader with a passion for transforming healthcare systems and empowering individuals to reach their full potential.

With certifications in Conversational Intelligence® and as a master coach and trainer from the Academy of Coaching Excellence, JoAnn excels at helping professionals navigate challenging leadership, communication, and team dynamics.

Carla’s clinical background is in laboratory medicine, and she has a Masters in Healthcare Administration degree. She has worked in a variety of clinical settings including Nebraska Medicine, OneWorld Community Health Centers, Memorial Community Hospital in Blair, NE, and Community Blood Bank in Lincoln, NE. She has held a variety of roles in these various settings: bench tech, department manager, Operations Director, and a Patient Safety Clinical Quality Manager. In all these settings she has been involved in patient care and quality improvement initiatives.

She is a TeamSTEPPS Master Trainer, a Six-Sigma Green Belt, a Zero Harm Trainer, and a Certified Professional in Healthcare Quality.

Emily is a licensed and registered occupational therapist and holds a board certification in gerontology from the American Occupational Therapy Association. She is a graduate of Creighton University with a BS in Health Sciences and a Doctorate of Occupational Therapy. She has an MBA in Healthcare from Nebraska Methodist College and a Black Belt in Lean Six Sigma. Emily has 10 plus years of clinical and leadership experience including program development, operational and fiscal management, and quality improvement. Emily comes to NCPS from Nebraska Methodist College, where she was an associate professor and the founding program director for the Post-Professional Occupational Therapy Doctorate program. Emily has served in leadership roles with the Nebraska Occupational Therapy Association and the American Occupational Therapy Association, she serves on various community guilds and boards, and she is an alum of Leadership Omaha Class 43.

Dr. Warchol is an Assistant Professor and a Staff Physician for the Department of Emergency Medicine at University of Nebraska Medicine. Passionate about advocating for physicians and patients, she has been involved in organized medicine since she completed medical school and residency at the University of Nebraska Medical Center. Dr. Warchol also completed her Fellowship and Master of Public Health through George Washington University in Washington, D.C. She currently serves on the Nebraska Medical Association’s Board of Directors and is active in the American College of Emergency Physicians.

Pamela is the Senior Manager of Practice Quality and Facilities at Copic.  She is a graduate of Johns Hopkins School of Nursing. Prior to joining Copic in 2021, Pamela worked as a risk/claims manager for a large health system in Texas and as a risk manager/analyst for a medical malpractice liability company in Arizona.

Dr. Amori has over 35 years of experience in healthcare Risk Management, nine years in mental health care, and more than 40 years in education. She leads Communicating Healthcare, focusing on the psychological aspects of communication for individuals and organizations.

Geri served Coverys/Med-IQ for nearly 15 years, first as Director of Education and later as Vice President for Academic Affairs, educating on risk management and patient safety. She is nationally recognized for her work and has received multiple awards from the American Society for Healthcare Risk Management and is known for her work on communication in healthcare, particularly around difficult conversations, conflict resolution, and supporting healthcare providers.

Matt joined Copic in 2023 as General Counsel and Compliance Officer after more than 27 years in private practice, which included many years of working with Copic on various issues. His background includes a broad range of legal expertise in the areas of business growth, contracts, risk, tax strategy, succession, development, employment, and regulatory issues, including significant experience representing physicians, practice groups, and health care systems. His practice included extensive federal and state litigation and trials in multiple states and foreign countries. Matt received his Bachelor of Arts from Boston College and obtained his Juris Doctorate from Loyola University of Chicago.

Dr. Zacharias was named Chief Medical Officer in 2024 and oversees Copic’s Patient Safety and Risk Management department. He joined Copic in 2015, and previously served as Director of Medical Education. Prior to Copic, Dr. Zacharias held key leadership roles, including Chair of the Department of Internal Medicine and Medical Director of Patient Safety at Boulder Medical Center, Board Chair of Boulder Valley Care Network Clinically Integrated Network and Assistant Clinical Professor of Medicine at the University of Colorado School of Medicine. He has led patient safety and risk management efforts for over 20 years for several organizations, including large, multi-specialty groups, a state-wide consortium of medical groups, and community health systems. Dr. Zacharias is board-certified, earned his medical degree from Vanderbilt University School of Medicine, and completed his internal medicine residency at University of Colorado Health Sciences Center. He is also the author of The Mediterranean Diet: A Clinician’s Guide for Patient Care and the host of COPIC’s podcast, Within Normal Limits.

Mary is a Senior Patient Safety and Quality Specialist at ECRI and the Institute for Safe Medication Practices Patient Safety Organization. She provides patient safety solutions, reviews safety reports, and develops educational materials for healthcare facilities. She is also a Team STEPPS and Just Culture Master Trainer.

Before ECRI, she was Senior Director of Patient Safety, Quality, and Regulatory Affairs at a large health system. She has a lot of experience in patient safety and quality improvement and is a lean six sigma blackbelt. Her background includes failure mode and effects analysis, event investigations including RCA analysis, emergency nursing, care evaluation coordination, and teaching healthcare quality. She is certified in healthcare quality and in patient safety.

Jeraldine is an experienced leader and Registered Nurse with a wide range of skills in healthcare. Her background includes acute and chronic disease management, risk management, and quality initiatives. She has a strong project management experience and has developed tools for patient safety. Jeraldine began her career in acute care and moved to outpatient settings, focusing on creating a culture of safety.

In her current position as Associate Director of the ECRI & ISMP Patient Safety Organization, she leads a team responsible for analyzing the causes of adverse events to improve patient safety. She also promotes education and collaboration in healthcare safety on a global scale. Jeraldine holds a BA, is a Registered Nurse, and has a Master's in Business Administration concentrated in Healthcare Management. Other accomplishments include certifications and several published works.

Dr. Rosenquist is a native Nebraskan, graduated from the University of Nebraska College of Medicine and completed his Family Medicine Residency with University of Nebraska Affiliated Hospitals in Omaha.  He is certified by the American Board of Family Physicians and a Fellow of the American Academy of Family Physicians.  He maintains a medical practice with Columbus Family Practice Associates PC in Columbus.  He was a member of Copic’s Nebraska Claims Committee until beginning his Consultant role in March 2010. In 2022-2023 he served as the President of the Nebraska Medical Association. In his free time Dr. Rosenquist enjoys spending time outdoors and with family.

Dean is the deputy general counsel at Copic, a medical professional liability company in Denver, Colorado. He was previously a shareholder at the law firm Kennedy Childs, specializing in health law, insurance, and business counseling from 1989 to 2013. Born in Denver, he earned a Bachelor of Science in Business Administration and a Juris Doctorate from the University of Denver. His private practice involved representing healthcare providers on various legal matters including entity organization and formation; sale and dissolution; employment and other contracts and policies; regulatory, HIPAA, and antitrust compliance; professional review, privileging and credentialing issues; billing problems including fraud and abuse issues; and a variety of other health care business issues. Dean has experience with insurance carriers, covering disputes and compliance. He serves on the Board of Directors and as the Medical Malpractice Committee Liaison for the Colorado Defense Lawyers Association, on the Board of Directors and Legal Advisory Board for the Colorado Civil Justice League, and on the Board of Directors for Project Angel Heart.

Dr. Sgambati is a Senior Physician Risk Manager at Copic. She attained her undergraduate degree from Brown University with honors in Biomedical Ethics. She is a graduate of New York Medical College, where she was elected to the Alpha Omega Alpha honors society. She completed her general surgery training at the University of Connecticut. During residency, she performed 3 years of cell biology research at Yale University. Dr. Sgambati completed fellowship training in Colon and Rectal Surgery at the Mayo Clinic in Rochester, Minnesota. She practiced at Rose Medical Center in Denver for 22 years, where she was the Chair of the Department of Surgery since 2007 until she joined Copic in 2020.

Joshua has been sharing magic for nearly twenty years and recently appeared on the TV show Penn & Teller: Fool Us, which has gained almost half a million views on YouTube. He was the only magician invited to perform at the World’s Fair in Japan, entertaining visitors for two weeks. Before magic, Joshua was a professional actor, known for his roles in Cheers and Clueless, and showcased his martial arts in Teenage Mutant Ninja Turtles. After 14 years of professional acting, he focused on service work in Latin America, where he discovered his passion for magic. Now, he presents “The Magic of Communication” at at conferences, seminars and retreats throughout the country. And as a magician, he performs his stage show, Joshua Lozoff: Life is Magic at performing arts centers and corporate events across the US, as well as Asia and Latin America.

Dr. Dwinnell is a graduate of Dartmouth Medical School and completed his internship, residency, and chief residency in internal medicine at the University of Colorado.  He has a Professor of Medicine at the University of Colorado School of Medicine where he has been a faculty member since 1995. He has been a clinician-educator his entire career and currently serves as the Associate Dean of Student Life, overseeing student affairs and admissions for the School of Medicine. He previously served as the Director of Medical Education at Presbyterian St. Luke’s (PSL) where he also held the role of medical staff president and started the first professionalism committee at PSL.  His medical educational interests have been in professionalism, professional development and physician-patient communication.

Dr. Lembitz is the Senior Medical Director at Copic.  He has led the patient safety risk management department at COPIC since 2002, in previous roles as VP and CMO.  His responsibilities include oversight of the COPIC 3Rs program, the Copic resident education rotation, the Copic CME education library of live and on demand courses, and the daily staffing of the 24/7 physician hotline. He speaks locally, regionally and nationally on disclosure of unanticipated medical outcomes, alternatives to tort,  CRP’s, specialty specific risks and case conferences, diagnostic errors, professionalism in medicine, and timely topics in liability, safety and risk.  He was a contributor to the AHRQ Candor program development and toolkit.  He also authored articles in national journals, including NEJM and Health Affairs, and authored the chapter “Patient Safety Education in Graduate and Continuing Medical Education” in the textbook Patient Safety in Surgery.

Stephanie joined Copic in 2003 in the Patient Safety/Risk Management department. As Senior Manager of Early Intervention Programs, she is responsible for the management of the 3Rs Program and Occurrence Reporting team. She also provides education regarding communication, disclosure and Copic’s 3Rs Program. Prior to her position as Senior Manager of Early Intervention Programs, she was a Practice Quality Reviewer for Copic, where she spent time educating physicians and staff using the Patient Safety/Risk Management guidelines developed by Copic. Stephanie has received training in Mediation and Conflict Coaching and has more than 20 years of experience in patient safety. Stephanie has been a Registered Nurse for more than 30 years with clinical experience in pediatrics and OB.

Andrea is a Claims Supervisor at Copic, having joined in May 2018. She has over 22 years of experience, both in primary and excess exposure, with a total of 34 years of claims management experience. Her responsibilities at Copic include the supervision and oversight of five claim consultants as well as the investigation, evaluation and litigation management of professional medical liability and general liability claims and lawsuits. Andrea has an extensive background in managing complex medical malpractice cases, while also focusing on delivering excellence in customer service to her insureds and other business partners.  She earned the designation of Casualty Claim Law Associate and Fraud Claim Law Associate from the American Educational Institute.  Andrea earned a Master of Business Administration from Hamline University, St. Paul, Minnesota and a Bachelor of Science degree in Business Administration from the University of Wisconsin, La Crosse, Wisconsin.

Doug brings over 30 years of experience in the management of professional liability claims. This involves the management of complex medical malpractice claims nationwide from both an underlying as well as excess exposure. Doug joined Copic in 2012 and his previous experience included working for Zurich-American Insurance Group managing litigation of over 150 multi-line professional liability claims with an emphasis on medical malpractice nationwide and working with Illinois Hospital Association as a Claims Supervisor. Doug earned a B.S. in Finance from Illinois State University and has the designation of Casualty Claim Law Associate by the American Educational Institute. He also chairs a panel of other medical professional liability companies to regularly discuss industry trends and the effects on the marketplace.

Todd is a Senior Claims Consultant at Copic Insurance Company and brings thirty-one years of experience managing professional liability claims. Prior to joining Copic in June 2022, Todd served as Vice President of Claims and Claims Manager for a successful physician owned medical malpractice insurance carrier. The majority of his experience involves assisting physicians and clinics in medical negligence claims. He has also managed primary facility exposures as well as excess exposures. Over the years, Todd has made numerous presentations regarding claims experiences and risk management issues to clinic managers, physicians and hospital personnel.  Todd earned a B.S. in Business Administration and a Master of Health Science from Mississippi College.